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Frequently asked questions

What’s the difference between Office 365 subscription plans and Office as a one-time purchase?


With Office 365 subscription plans you get the fully installed Office applications: Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access (Publisher and Access are available on PC only). You can install Office 365 across multiple devices, including PCs, Macs, Android™ tablets, Android phones, iPad®, and iPhone®. In addition, with Office 365 you get services like online storage with OneDrive, Skype minutes for home use, and advanced Outlook.com security. When you have an active Office 365 subscription, you always have the most up-to-date version of the Office applications. Learn more about Office 365.

Office as a one-time purchase includes applications such as Word, Excel, and PowerPoint for use on a single PC or Mac. The applications are not automatically updated; to get the latest version, you must purchase Office again when the new version becomes available. Current Office application versions available for one-time purchase are Office 2016 for Windows and Mac. Previous versions include Office 2013, Office 2011 for Mac, Office 2010, Office 2007, Office 2008 for Mac, and Office 2004 for Mac. Office 2010 and Office 2007 are compatible with Windows 8.1 and earlier. Office as a one-time purchase does not include any of the services included in Office 365.




What is Managed Services ?


Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method intended to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the managed services provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship




What is Enterprise Security Governance?


Enterprise security governance is a company's strategy for reducing the risk of unauthorized access to information technology systems and data. Enterprise security governance activities should be consistent with the organization's compliance requirements, culture and management policies. The development and sustainment of enterprise security governance often involves conducting threat, vulnerability and risk analyses tests that are specific to the company's industry.

Enterprise security governance is a company's strategy for reducing the chance that physical assets owned by the company can be stolen or damaged. In this context, governance of enterprise security includes physical barriers, locks, fencing and fire response systems as well as lighting, intrusion detection systems, alarms and cameras.




How Video Conferencing helps business to improve productivity and reduce cost?


Video conferencing is a technology that can help businesses connect and escalate by changing the way people interact across time zones and geographies by providing the ability to emphasize body language or nonverbal communication. According to some researchers, as much as 93 percent of communication is nonverbal. So much of business today relies on effective communication. Since it is difficult to interpret nonverbal cues during telephone calls, emails or instant messages, communication is not totally clear, can be misinterpreted and can lead to a lack of productivity.

With video conferencing, no emphasis or visual signal is left misinterpreted because everyone can see each other live, preventing miscommunication.

Reduced travel = reduced expenses, greater productivity – Business travel has always been a very important aspect to the success of a company, but it is also one of the most expensive. Since video conferencing allows people to talk face-to-face, it can be used to replace many trips, which can save time, money and planning. Since meeting times are typically shorter via video conferencing, productive time can be regained.

Better communication = increased productivity – The ability to communicate effectively is the lifeblood of sales, marketing, production, management and many other divisions. Yet so much of our business communication is done via voice mail, email, audio conference calls and instant messages, none of which show expression, intonation or interest level. Video conferencing provides the opportunity for geographically diverse coworkers to communicate in real-time with live expressions, clear voice intonations and more accuracy. As a result, projects are completed more quickly and effectively, productivity is enhanced and relationships are built.

Enhanced work/life balance – Video conferencing Enables telecommuting while maintaining or increasing productivity. Employees who are given the option to telecommute give their employers a 73 percent approval rating, compared to 65 percent of traditional office workers. This means reduced employee turnover with no loss in productivity. Reduced employee turnover rates and reduced cost to train a new employee can easily justify the investment on this technology and get an ROI in the first year itself.





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